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Privacy Policy

Shane Blandford | March 13, 2025 | | 5 min read

ConversionWax

Last Updated: March 7, 2026

ConversionWax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Services"). Please read this policy carefully. By using our Services, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you give us when you:

Create an account or register for the Services (name, email address, company name, job title)
Subscribe to a paid plan (billing address, payment card details processed by our payment processor)
Contact our support team or submit a form
Respond to surveys, promotions, or communications

1.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain technical data, including:

Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps
Usage data: features accessed, click-stream data, session duration, and actions taken within the platform
Device information: hardware model, unique device identifiers, and mobile network information
Cookies and tracking technologies (see Section 5 for details)

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

OAuth providers (e.g., Google, LinkedIn) if you choose to sign in via a third-party account
Analytics partners and advertising networks
Publicly available data sources

2. How We Use Your Information

We use the information we collect to:

Provide, operate, maintain, and improve our Services
Process transactions and send related information, including purchase confirmations and invoices
Create and manage your account
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Send you marketing communications (where permitted by law and subject to your opt-out rights)
Monitor and analyze usage trends to improve user experience
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, email delivery, analytics, and customer support. These parties are contractually obligated to use your data only to perform services for us.

3.2 Business Transfers

If ConversionWax is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to any such transfer.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of ConversionWax, our users, or others.

We may share your information for any other purpose with your explicit consent.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

Contract performance: Processing necessary to fulfill our agreement with you
Legitimate interests: Processing for our reasonable business interests, such as fraud prevention and improving our Services, where these interests are not overridden by your rights
Legal obligation: Processing necessary to comply with applicable laws
Consent: Where you have provided explicit consent, which you may withdraw at any time

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information, remember your preferences, and understand how you interact with our Services. Types of cookies we use include:

Essential cookies: Necessary for the Services to function (cannot be disabled)
Analytics cookies: Help us understand how visitors use our Services (e.g., Google Analytics)
Preference cookies: Remember your settings and personalize your experience
Marketing cookies: Track your browsing habits to serve relevant advertising

You can control cookies through your browser settings or by using our cookie preference center. Note that disabling certain cookies may affect the functionality of our Services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete data
Deletion: Request that we delete your personal data ("right to be forgotten")
Restriction: Request that we limit how we process your data
Data portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at privacy@conversionwax.com. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the "sale" or "sharing" of personal information, and the right to non-discrimination for exercising these rights. To submit a CCPA request, contact us at privacy@conversionwax.com or use the "Do Not Sell or Share My Personal Information" link on our website.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit (TLS) and at rest, access controls, regular security assessments, and incident response procedures.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk.

9. International Data Transfers

ConversionWax is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to transfer personal data internationally.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@conversionwax.com and we will take steps to delete such information.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised "Last Updated" date and, where appropriate, by sending you an email notification. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: